Returns & Refunds
We manufacture high quality products from premium quality basic materials and precision work. Therefore we guarantee our products bought directly from us. In case of Astor Magic products bought from other dealers we can guarantee, only if you prove that the bought item is original and not a copy. You can prove this with a picture about the item and with an invoice from the dealer from where you bought the prop.
Before returning an defective item, please contact us in email. Only authorized returns will be accepted!
If your ordered original item found faulty in materials or workmanship we will fix it, or replace it.
We replace items only in cases mentioned above! If an item is in perfect condition we can't replace it!
In case of the magic props a valuable part is the secret. Therefore once the secret has be learned full value has been received!